Privacy Policy

This Privacy Policy explains how Zoidii (“we”, “us”, “our”) collects, uses, shares and protects personal data when you visit zoidii.info or use our cloud CMMS platform (the “Service”). We are committed to handling your data transparently and in line with the EU General Data Protection Regulation (GDPR) and other applicable laws. See also our GDPR page and Data Processing Agreement.

This document is provided as a professional starting template. Before publishing, have it reviewed by qualified legal counsel and insert your registered company name, address and Data Protection Officer contact details where indicated.

1. Data we collect

Information you provide

Account & contact data — name, work email, company, phone number when you sign up, request a demo or contact us.
Operational data — work orders, assets, inventory and maintenance records you enter into the Service.
Billing data — handled by our payment processor; we do not store full card numbers.

Information collected automatically

Usage data — pages viewed, features used, device and browser type, approximate location derived from IP.
Cookies & similar technologies — see our Cookie Policy.

2. How we use your data

To provide, operate and improve the Service;
To respond to demo requests, support tickets and enquiries;
To process payments and manage subscriptions;
To send service updates and, with your consent, marketing communications;
To analyze usage, secure our systems and prevent fraud;
To comply with legal obligations.

3. Legal bases for processing

We process personal data on the basis of: performance of a contract (providing the Service), your consent (marketing and non-essential cookies), our legitimate interests (improving and securing the Service), and compliance with legal obligations.

We do not sell your personal data. We share data only with trusted processors who help us run the Service — such as cloud hosting, analytics and payment providers — under contracts that require appropriate safeguards. We may also disclose data where required by law.

5. Data retention

We keep personal data only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes and enforce agreements. Account data is deleted or anonymized within a reasonable period after account closure.

6. Your rights

Subject to applicable law, you have the right to access, correct, delete or port your data, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, contact us using the details below or see our GDPR page. You may also lodge a complaint with your local data protection authority.

7. Security

We apply technical and organizational measures including encryption in transit and at rest, role-based access controls and regular security reviews — see our Security page. No method of transmission or storage is fully secure, but we work continuously to protect your data.

8. Contact us

Questions about this policy or your data? Email privacy@zoidii.info or write to Zoidii Ι.Κ.Ε., Leoforos Kifisias 64, 151 25 Marousi, Athens, Greece. If you have appointed a Data Protection Officer, list their contact here.

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